Dear Garrett, When our bed rail broke last Friday, I anxiously waited Monday morning the call you for help. (Our guest would be arriving in one week and we only have the second bedroom.) Your careful and clear responses to my questions yesterday morning led to an order for the 80 inch queen size new bed rails along with the support system. Then, we learned from a Fed Ex email that the shipment would arrive today. It did, the rails are perfect, and the supports now in place. Thank you for such exception products and service. You are to be congratulated! Thanks again!
Testimonials
From Our Customers
What clever packaging! You can see the pride your company has in its products. Can’t wait to see my new mirror. Thank you.
We received this emergency request for bed rails needed in TX on a Friday before Labor Day: Garrett Supports, How long does it take to get a shipment from your warehouse to Kaufman, TX? We have to move my father suddenly after a fall to a memory care facility. I am sanding and restaining the bed he and my mom had when they first married. The bed is early American color. I just need the rails and support quickly. Your products appear to be quality products. He is moving in Saturday, September 8th Thank you in advance. Carl: We can ship on Monday .Not sure how long but I expect three days. TX Customer: Oh wow you are awesome. Thank you for the quick response. I will place my order online. Thanks again for such a quick response.
My son purchased a pair of queen size bed rails from your company. I installed the rails this morning and am “VERY” impressed with the high quality and ease of installation. “Well done Garrett!!”
I got and opened the box with my order today. I know nothing about metal fabrication, but I can tell a beautifully made thing when I see one. I’m hoping Patrick, the guy outfitting my table, will get to the project soon. In the meantime, thanks so much for the great work.
Thank you for extending the life of my bed by supplying the replacement metal slats! I liked you on Facebook!
We had a 40 year old solid wood Ethan Allen bed that was unusable because the side rails were damaged beyond repair. A new mattress & foundation purchase required center support anyway, so we bought a metal replacement frame from the mattress retailer that purportedly would hook into the Ethan Allen head and foot boards, but left the whole bed wobbly and squeaky. After suffering with it for four years, we found the perfect replacement from Garrett. Their replacement wood rails with center support fit the old EA bed perfectly–strong, secure and straight. We’re so happy, we decided to have the EA set professionally refinished and now the bedroom set is like new. Thank you Garrett!!! Highly recommended.
Carl the side rails arrived in excellent condition and the dark stain is nearly a perfect match. The bed is now reassembled plus the new center supports. Should last a long long time! Thank you!
Hey Guys – was able to assemble the bed rail set this weekend – can’t tell You how happy we are with your product – the rails were a perfect fit and the support frame is a solid as can be – better then the original support frame – and the whole assembly was very easy….Also failed to mention, the whole set arrived here two days after my initial order…AWESOME !!!! All I can say is Thank You – we appreciate Your company’s all around quality.
Thank you, SO MUCH! Bed slats just arrived by FedEx. Without them, we would not have been able to set up a nice piece of furniture for visiting grand daughter. Original rails were discarded by mistake, leaving us “up the proverbial creek, without a paddle”. Finding you folks was a Godsend! Again, THANK YOU!
You saved the day with your twin bed rails. My daughter is getting a big girl bed for her 3rd birthday. But I couldn’t find rails to fit the head and foot boards. Yours are perfect and within 30-minutes of receiving them I had them painted with a first coat of paint. They are now a glittery pale blue and match the rest of the bed perfectly!
I just wanted to let you know of the great First time experience I had with your company. I have an antique oak full bed. It had been in a cottage with little or no climate control. The rails were failing – dried out and splintering. I ordered rails with center support from you site And I am happy to say the end result is that the bed is sturdier than ever before. Customer service is excellent as I had inadvertently ordered an extra center support. I received an email asking if that was my intent. My account was credited. Thank you, thank you…
