Thank you, SO MUCH! Bed slats just arrived by FedEx. Without them, we would not have been able to set up a nice piece of furniture for visiting grand daughter. Original rails were discarded by mistake, leaving us “up the proverbial creek, without a paddle”. Finding you folks was a Godsend! Again, THANK YOU!
Testimonials
From Our Customers
I just wanted to let you know of the great First time experience I had with your company. I have an antique oak full bed. It had been in a cottage with little or no climate control. The rails were failing – dried out and splintering. I ordered rails with center support from you site And I am happy to say the end result is that the bed is sturdier than ever before. Customer service is excellent as I had inadvertently ordered an extra center support. I received an email asking if that was my intent. My account was credited. Thank you, thank you…
Wow! Garret Mirror replacement bed rails arrived within 3 days of my order and ready to install. Your company was one of the very few that offer unfinished and *finished* rails. I would not have been able to stain or paint the rails, so I needed a set that was close to the cherry wood color of our bedframe. What a lifesaver to be able to find a place that would ship the rails ready to install and within a few days. Many thanks!!
I got and opened the box with my order today. I know nothing about metal fabrication, but I can tell a beautifully made thing when I see one. I’m hoping Patrick, the guy outfitting my table, will get to the project soon. In the meantime, thanks so much for the great work.
I was pleased with the quick delivery and ease of online ordering with my recent order. Instructions provided were also very easy to follow. With customer service in mind, I did want to make you aware of two issues: (1) two 3/4″ screws were missing and (2) it was necessary to use a wrench to screw one of the glides into the support. I was able to assemble the supports but was disappointed with the inconvenience caused by these two items. Thank you.
Dear Garrett, When our bed rail broke last Friday, I anxiously waited Monday morning the call you for help. (Our guest would be arriving in one week and we only have the second bedroom.) Your careful and clear responses to my questions yesterday morning led to an order for the 80 inch queen size new bed rails along with the support system. Then, we learned from a Fed Ex email that the shipment would arrive today. It did, the rails are perfect, and the supports now in place. Thank you for such exception products and service. You are to be congratulated! Thanks again!
Thank you for extending the life of my bed by supplying the replacement metal slats! I liked you on Facebook!
I just received bed rails for a king sized bed. They fit perfectly and the color was perfect.
The products came today and we are so so happy with them. Your company is amazing and I will be giving referrals !!!!! YOUR COMPANY IS AMAZING!
Wanted to thank you for the timely response to my phone call last week. I had ordered mirror brackets/supports and was unable to separate the initial order. Spoke to a representative who was able to forward a second set of brackets – which worked great. Thank you for taking care of this issue – very impressed by the quality of the brackets and level of service received.
We had a 40 year old solid wood Ethan Allen bed that was unusable because the side rails were damaged beyond repair. A new mattress & foundation purchase required center support anyway, so we bought a metal replacement frame from the mattress retailer that purportedly would hook into the Ethan Allen head and foot boards, but left the whole bed wobbly and squeaky. After suffering with it for four years, we found the perfect replacement from Garrett. Their replacement wood rails with center support fit the old EA bed perfectly–strong, secure and straight. We’re so happy, we decided to have the EA set professionally refinished and now the bedroom set is like new. Thank you Garrett!!! Highly recommended.
I bought two old mahogany twin beds at a thrift store some years ago just to “save” them. They were missing the rails so were useless as beds. After searching many websites, I chose yours mainly because you are a sister state and I like to spend my money close to home. After talking with your representative ( Josh?) he assured me that the rails should fit my vintage beds so I placed the order on line. A few days later I received a call asking if I was sure that I needed two sets of rails, vs two rails. Shortly after that was clarified, I received the rails, perfectly packaged and damage free. They fit the beds beautifully and I now have two wonderful new, old beds. I could not be happier. Thank you for your help and a wonderful product. I will always check with your company first if you have anything else that I need.