Testimonials

We received this emergency request for bed rails needed in TX on a Friday before Labor Day: Garrett Supports, How long does it take to get a shipment from your warehouse to Kaufman, TX? We have to move my father suddenly after a fall to a memory care facility. I am sanding and restaining the bed he and my mom had when they first married. The bed is early American color. I just need the rails and support quickly. Your products appear to be quality products. He is moving in Saturday, September 8th Thank you in advance. Carl: We can ship on Monday .Not sure how long but I expect three days. TX Customer: Oh wow you are awesome. Thank you for the quick response. I will place my order online. Thanks again for such a quick response.

Wanted to thank you for the timely response to my phone call last week. I had ordered mirror brackets/supports and was unable to separate the initial order. Spoke to a representative who was able to forward a second set of brackets – which worked great. Thank you for taking care of this issue – very impressed by the quality of the brackets and level of service received.

Good morning, I received the bed rails Friday and put the bed together that evening. I was extremely pleased with the quality of the whole product. All of the parts were there, everything fit properly, did not have to run to the hardware store for anything. It was a pleasure working with a quality product instead of most of the crap that is out there today. Thanks again!

Thank you for the update. This experience has been awesome, good website details, easy order and pay options. Thank you for your quick response. Have a great day.

I was pleased with the quick delivery and ease of online ordering with my recent order. Instructions provided were also very easy to follow. With customer service in mind, I did want to make you aware of two issues: (1) two 3/4″ screws were missing and (2) it was necessary to use a wrench to screw one of the glides into the support. I was able to assemble the supports but was disappointed with the inconvenience caused by these two items. Thank you.

You saved the day with your twin bed rails. My daughter is getting a big girl bed for her 3rd birthday. But I couldn’t find rails to fit the head and foot boards. Yours are perfect and within 30-minutes of receiving them I had them painted with a first coat of paint. They are now a glittery pale blue and match the rest of the bed perfectly!

I just received bed rails for a king sized bed. They fit perfectly and the color was perfect.

We had a 40 year old solid wood Ethan Allen bed that was unusable because the side rails were damaged beyond repair. A new mattress & foundation purchase required center support anyway, so we bought a metal replacement frame from the mattress retailer that purportedly would hook into the Ethan Allen head and foot boards, but left the whole bed wobbly and squeaky. After suffering with it for four years, we found the perfect replacement from Garrett. Their replacement wood rails with center support fit the old EA bed perfectly–strong, secure and straight. We’re so happy, we decided to have the EA set professionally refinished and now the bedroom set is like new. Thank you Garrett!!! Highly recommended.

I just spoke with you on the phone and you said to send a picture and you would select the finish that would match this best. I understand that it may not be perfect… This is a bunk bed that’s traditional oak finish from the 50’s or 60’s just for reference. Thank you for your quick response. I appreciate you taking the time. So glad to order from a company here in the US!

Hey Guys – was able to assemble the bed rail set this weekend – can’t tell You how happy we are with your product – the rails were a perfect fit and the support frame is a solid as can be – better then the original support frame – and the whole assembly was very easy….Also failed to mention, the whole set arrived here two days after my initial order…AWESOME !!!! All I can say is Thank You – we appreciate Your company’s all around quality.

My son purchased a pair of queen size bed rails from your company. I installed the rails this morning and am “VERY” impressed with the high quality and ease of installation. “Well done Garrett!!”

Dear Garrett, When our bed rail broke last Friday, I anxiously waited Monday morning the call you for help. (Our guest would be arriving in one week and we only have the second bedroom.) Your careful and clear responses to my questions yesterday morning led to an order for the 80 inch queen size new bed rails along with the support system. Then, we learned from a Fed Ex email that the shipment would arrive today. It did, the rails are perfect, and the supports now in place. Thank you for such exception products and service. You are to be congratulated! Thanks again!