Testimonials

From Our Customers

We received this emergency request for bed rails needed in TX on a Friday before Labor Day: Garrett Supports, How long does it take to get a shipment from your warehouse to Kaufman, TX? We have to move my father suddenly after a fall to a memory care facility. I am sanding and restaining the bed he and my mom had when they first married. The bed is early American color. I just need the rails and support quickly. Your products appear to be quality products. He is moving in Saturday, September 8th Thank you in advance. Carl: We can ship on Monday .Not sure how long but I expect three days. TX Customer: Oh wow you are awesome. Thank you for the quick response. I will place my order online. Thanks again for such a quick response.

Anonymous

Thank you for the update. This experience has been awesome, good website details, easy order and pay options. Thank you for your quick response. Have a great day.

M. Pearson

What clever packaging! You can see the pride your company has in its products. Can’t wait to see my new mirror. Thank you.

Carole S.

Thank you for extending the life of my bed by supplying the replacement metal slats! I liked you on Facebook!

Julia P.

I just spoke with you on the phone and you said to send a picture and you would select the finish that would match this best. I understand that it may not be perfect… This is a bunk bed that’s traditional oak finish from the 50’s or 60’s just for reference. Thank you for your quick response. I appreciate you taking the time. So glad to order from a company here in the US!

C. Morelli

Wanted to thank you for the timely response to my phone call last week. I had ordered mirror brackets/supports and was unable to separate the initial order. Spoke to a representative who was able to forward a second set of brackets – which worked great. Thank you for taking care of this issue – very impressed by the quality of the brackets and level of service received.

M. Crowe

Wow! Garret Mirror replacement bed rails arrived within 3 days of my order and ready to install. Your company was one of the very few that offer unfinished and *finished* rails. I would not have been able to stain or paint the rails, so I needed a set that was close to the cherry wood color of our bedframe. What a lifesaver to be able to find a place that would ship the rails ready to install and within a few days. Many thanks!!

Jenny H.

I just received bed rails for a king sized bed. They fit perfectly and the color was perfect.

John C.

Carl the side rails arrived in excellent condition and the dark stain is nearly a perfect match. The bed is now reassembled plus the new center supports. Should last a long long time! Thank you!

K. Parsons

We had a 40 year old solid wood Ethan Allen bed that was unusable because the side rails were damaged beyond repair. A new mattress & foundation purchase required center support anyway, so we bought a metal replacement frame from the mattress retailer that purportedly would hook into the Ethan Allen head and foot boards, but left the whole bed wobbly and squeaky. After suffering with it for four years, we found the perfect replacement from Garrett. Their replacement wood rails with center support fit the old EA bed perfectly–strong, secure and straight. We’re so happy, we decided to have the EA set professionally refinished and now the bedroom set is like new. Thank you Garrett!!! Highly recommended.

B. Duncan

I can’t believe you built a metal table slide for my grandmother’s mahogany table for such a great price. Thanks to David for his patience and kindness.

Arlene

I just wanted to let you know of the great First time experience I had with your company. I have an antique oak full bed. It had been in a cottage with little or no climate control. The rails were failing – dried out and splintering. I ordered rails with center support from you site And I am happy to say the end result is that the bed is sturdier than ever before. Customer service is excellent as I had inadvertently ordered an extra center support. I received an email asking if that was my intent. My account was credited. Thank you, thank you…

S. Crowley